FAQs

1. What is Pathways to Home?
2. How does the Program Work?
3. What makes Pathways to Home Unique?
4. How can families become involved with the Pathways to Home program?
5. What happens when a family does not qualify for entry into the Program?
6. How long may a family participate in the Program? Is there a maximum time limit?
7. What is expected of families enrolled in the Program?
8. How does the Pathways to Home Program avoid duplication or gaps in services for families?
9. How do we evaluate our program?
10. What financial accountability does Pathways provide to ensure the proper use of donations?


What is Pathways to Home?

Pathways to Home is a proven intervention program designed to eliminate homelessness among families with children in Seminole County, Florida. Our program partners with nonprofit, for profit, government, and faith-based organizations to coordinate and integrate services to assist homeless families who have made a commitment to work on an individualized plan to reach their goals for financial and housing stability.


How does the Program Work?

Each family entering the program is assigned a trained, dedicated case manager who assists and guides the family in defining goals, accessing needed resources, providing training and other supports essential to long-term housing and financial stability.


What makes Pathways to Home Unique?

Through the Rapid Rehousing approach, Pathways to Home is able to connect families to permanent housing and reduce the amount of time they experience homelessness. The majority of families become homeless due to a financial or other crisis that leads to the loss of housing. Addressing homelessness for these households primarily entails addressing immediate barriers to help them return to permanent housing. Rapid Rehousing programs have been proven to be a highly successful and cost-effective way to end homelessness. Once these families’ immediate needs are met, we work with them to identify and draw upon their strengths and support system to maintain their stability and journey towards self-sufficiency.

To prevent family and child homelessness, Pathways to Home also has an Eviction Prevention Program that assists families in paying off immediate debts related to housing and allows them to remain in their current place of residence.


How can families become involved with Pathways to Home program?

Families may contact the program directly or may be referred by any partner agency. When openings are available, a referral worksheet will be completed to ensure that the family meets the criteria for initial entry into the Pathways to Home program. Please click here to download the referral worksheet. The criteria are as follows:

  • Seminole, Orange, or Osceola County resident with children
  • Families who are without permanent housing or face the likelihood of becoming homeless
  • Family is working, employable or have stable income and meet guidelines for low income services
  • Motivated as evidenced by signing the Mutual Agreement committing to stay connected to the program for up to 9 months
  • The entire family agrees to participate in the Rapid Rehousing and teaming process.

For those that meet the criteria, an Initial meeting is set to conduct an interview, explain the program, and collect information on the family’s view of their strengths and challenges. This is the point at which the family and the case manager agree whether they are a good match, if so the family is accepted into the program


What happens when a family does not qualify for entry into the Program?

If a family does not meet the program entry criteria, or we do not have an opening available for immediate or direct assistance through Pathways to Home, our partner agencies remain ready to provide help and assistance in their individual areas of expertise. Our trained staff will provide information and referral resources as needed.


How long may a family participate in the Program? Is there a maximum time limit?

In the Mutual Agreement the family and case manager agree to maintain a minimum of weekly communication with one another (although more frequent contacts are the norm). Families move forward at different speeds, depending on their strengths and needs when they enter the program. Up to 9 months is our focus, unless unusual circumstances require additional time for services. After completion of the program, case managers remain in contact to review status, provide encouragement and evaluate the continuing impact of the program.


What is expected of families enrolled in the Program?

At entry into the program, each family signs a Mutual Agreement with Pathways to Home. Through this action they agree to identify a team of supports to assist them on their journey to self-sufficiency. The family agrees to develop an individualized plan of action to reach their goals; to establish savings; develop a course of action toward debt reduction or resolution (if needed); increase their knowledge of money management skills by completing a Financial Literacy Education course; and follow guidelines established to ensure effective and continued service provision. Families determine their own best course of action with the help and support of their team. The teaming process focuses on solution building. When teams are developed with natural supports such as family, friends and church members. the family is empowered to sustain themselves well into the future.


How does the Pathways to Home Program avoid duplication or gaps in services for families?

Pathways to Home systematically and comprehensively weaves together available through social service agencies across Central Florida. By utilizing a shared web-based data collection system, evaluation process and case management approach of intensive case management, Pathways to Home pinpoints exact services needed; identifies resources to appropriately address those needs; avoids duplication of and gaps in services; reduces paperwork; and gives each participating agency the information needed to help their client families succeed. With this united and coordinated approach, we are able to deliver services more quickly and effectively to reduce client frustration and confusion.


How do we evaluate our program?

Ongoing documentation and evaluation of our program helps ensure continuous improvement. Pathways to Home has teamed with the Homeless Services Network to develop a framework for evaluation design, data analysis and collection methods to assess the efficacy of our strategies. We evaluate key strategic areas of the program: our client families’ progress toward self-sufficiency, customer service, and the degree to which there is increased collaboration and efficiency across the partner agencies. We gather data through assessment tools, surveys, interviews, and observations with client families, case managers, partner agency personnel and other persons as appropriate. Data is analyzed and reported on a quarterly, semi-annual or annual basis and serve as the basis for making necessary improvements and for judging the overall success of the program in producing the desired outcomes.


What financial accountability does Pathways provide to ensure the proper use of donations?

Community Based Care of Central Florida, Inc. (CBCCF) provides fiscal oversight to the Pathways to Home Program. CBCCF is a not for profit 501(c) 3 organization and is registered with the Florida Department of Agriculture and Consumer Services as required by the “Solicitation of Contributions Act.” File #SC-09573/LD. CBCCF has operated in Central Florida for more than 12 years, and the one and only mission is to develop and manage a comprehensive, coordinated, community based system of care for abused, neglected and abandoned children and their families. CBCCF was established as part of a statewide legislative initiative launched by the Florida Legislature to convert components of the state’s child protective services to the private sector. CBCCF has robust procedures and tools for fiscal and program management. The organization uses Solomon Accounting Software which supports data segregation by program. An accrual account system is used and records are retained following the Records Retention policy of CBCCF. As a result of these procedures, CBCCF’s Audit confirmed sound fiscal controls. Audit available upon request. All requests for funding from foundations, corporate and individual donations, fund raising projects, and other sources of funding for the Pathways to Home Program are applied for under the CBCCF non-profit organization on behalf of the Pathways to Home Program. Without funding support from the community, Pathways to Home would be unable to operate and meet the needs of our families Central Florida.

A COPY OF THE OFFICIAL REGISTRATION (CH36517) AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES AT www.800helpfla.com OR BY CALLING TOLL-FREE (800-435-7352) WITHIN THE STATE. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE.